One monthly fee, quoted in writing, with the working shown.
A2Z Supply Chain prices every engagement individually, because a forty-SKU seller on one marketplace and a four-hundred-SKU seller across four do not need the same amount of the same service. This page sets out exactly what the fee is calculated from, what is inside it, what is not, and how long it takes to get a number.
Five inputs, and nothing else.
These are the only things that move the fee. There is no per-seat charge, no software licence on top, and no percentage of your revenue.
Channels in scope
One marketplace costs less to run than four. Each channel adds its own replenishment cadence, its own inbound rules, and its own case queue, so the channel count is the first thing that moves the number.
Active SKU count
Not catalogue size, active SKUs. A thousand listings where sixty move is a sixty-SKU planning problem. We count what actually sells and plan against that, and the quote follows the same count.
Inbound volume
Shipments and purchase orders per month, because that is the work: building shipment plans, booking freight, chasing suppliers, and reconciling what arrived against what was sent.
Supplier count and geography
Six suppliers across three countries is a different coordination load from one domestic manufacturer. Time zones and language coverage are part of it.
Coverage required
Standard cover is your working day plus your suppliers’ working day. Full round-the-clock cover across all three shifts is quoted separately, because it is more people.
Everything below is in the monthly fee.
Included, every engagement
- A named operator who owns the account, with named cover on the shifts either side.
- Demand forecasting per SKU per channel, revised weekly against what actually sold.
- Reorder points and safety stock maintained per SKU, with the lead-time assumptions written down.
- Buy plans and purchase orders built, sized, and timed against supplier lead times.
- Inbound shipment plans built and booked, and reconciled against what the destination actually received.
- Marketplace case work: discrepancy claims, reimbursement filings, and inbound issues, filed inside the claim window.
- Supplier follow-through on production confirmations, ship dates, and freight milestones.
- Invoice reconciliation against the contracted rate card for every 3PL in scope.
- A weekly written review of what moved, what we did about it, and what is at risk.
- Access to our operations ERP for your team, at no extra licence cost.
Not included, and never marked up
- Freight, duties, and customs. Quoted by the carrier or broker and paid by you directly.
- Marketplace fees, storage fees, and removal fees. Charged to your seller account by the marketplace.
- 3PL and warehouse charges. Billed to you by the warehouse on your own contract.
- Software you already licence. We work inside the tools you have rather than reselling them to you.
- Advertising management, listing copywriting, creative, and brand registry work. We do not offer these and will refer you to someone who does.
The commercial terms, stated up front.
- Pricing model
- Quote-based. A fixed monthly fee, agreed in writing before any work starts.
- Billing
- Monthly, in advance, by bank transfer or card.
- Currency
- Quoted and billed in US dollars.
- Commitment
- Month to month after the first ninety days. The first ninety days are committed because that is how long it takes for a forecast to be worth trusting.
- Notice period
- Thirty days written notice to end the engagement, from either side.
- Setup fee
- Onboarding is included in the first month. There is no separate setup fee.
- Change of scope
- If your channel count, SKU count, or volume moves materially, we requote. We do not adjust the fee quietly mid-term.
- Commission and contingency
- We do not charge a percentage of recovered reimbursements, a percentage of revenue, or a commission on purchase orders. The fee is the fee.
Three steps, about two working days.
A thirty minute working session
We go through your channels, your catalogue, your suppliers, and where the operation currently breaks. No deck. You do not need to prepare anything.
A read of your actual numbers
We look at a sales export and an inventory position so the scope is sized against what is really there rather than what the call summarised.
A written scope and a fixed monthly fee
You get the scope in writing, itemised, with the fee attached and the assumptions it rests on. Usually within two working days of the session.
You can also skip the call and email the scope straight to sajjad@a2zsupplychain.com: channels, rough active-SKU count, shipments a month, and how many suppliers. We will send a range back the same day and a written quote once we have seen your numbers.
The ones that come up every time.
- Why is there no price list on this page?
- Because the work is not a product with a fixed unit. A forty-SKU single-channel seller and a four-hundred-SKU multi-warehouse seller need different amounts of the same service. Rather than publish a number that would be wrong for most readers, we publish exactly what the number is calculated from, and quote in writing within two working days.
- Do you take a percentage of what you recover for us?
- No. Reimbursement claims, invoice disputes, and overbilling recoveries are part of the monthly fee. We do not take a cut of them, because a contingency fee would give us a reason to prefer the recoverable problems over the expensive ones.
- Is there a minimum engagement?
- Ninety days. A demand forecast that has not been scored against three months of actuals is a guess, and we would rather not be judged on a guess. After ninety days the engagement is month to month on thirty days notice.
- Do you charge for onboarding?
- No. The first month covers access, data, reconciling your true inventory position, and setting reorder points. It is billed at the normal monthly fee, not as a separate project.
- Do we have to buy your software?
- No, and it is not sold separately. Our operations ERP is how our team does the work, and your team gets access to it as part of the engagement. If you leave, you leave with your data and we close the accounts.
- What if our volume changes a lot?
- Seasonal swing is expected and already priced in. A structural change, a new marketplace, a doubling of the catalogue, or a second warehouse, gets a requote before the work starts, not a surprise on an invoice.